There are three BIG things that REALLY trouble me about this brand. And I can safely say that I've used them ALL. At one time, there was not much as far as choices, but FAR better sellers have come on the market. Here's my issues:
1 - Terribly inconsistent quality. I've gotten nice ones and others that I almost threw away. I had to pick human or animal hairs (I think both) and dirt out of one box. One time they were nice, clean and dry, another time they were totally gross and gummy. Obviously they are packaged overseas and quality control is horrible. Guess that's the result of cheap labor and less than clean working conditions. I believe they are also subject to being stored or shipped improperly. That may be why I've gotten such sticky "clumps" of soap nuts at times. Being sealed in cellophane may cause condensation build up. I don't know and I don't really care. I simply won't buy them anymore, have found a much better and reliable seller.
2 - Very UN-"GREEN". The cellophane bags, VERY heavily glossy printed boxes (don't think it is recycled), printed EVERYTHING! I thought soap nuts were a part of the green movement. Carbon footprint is something we look at. ALL my friends share this same sentiment. It's like a slap in the face. We are trying SO hard to live greener lives, and these are packaged like this????? It's like they don't care at all.
3 - RUDE!!!! Terrible, terrible, terrible service!!!! I don't even know if there is a Maggie in this company anymore. My intuition says "No", because whoever the MAN was that I called who referred to himself as the "owner" when I last talked to them spent more time bashing his competition than helping me with my VERY SIMPLE question!!! I was checking out all the main sellers to arrange a larger purchase for my church group. We were just trying to buy them cheaper. In the end, I just hung up on him - and that is not like me AT ALL. He didn't care one bit about what I wanted to know. All he wanted to talk about was why they were the best. I was astonished. Here is a QUOTE that I'll never forget, "We are the largest importer in the entire western hemisphere." LOL!!! Like I cared. My whole group only wanted a good simple price on 25 or 35 pounds. I'm really sorry, but the last time I talked to someone with a tone like this was a beer-bellied used car salesman trying to sell me on a piece of junk. Oh, I REALLY appreciated this "owner" telling me about his 1,000 pound minimum - while still bashing EVERYBODY - and AFTER - YES!!!! - AFTER - I had finally squeezed in all that I was looking for. It was unreal...
I'm giving this company TWO stars for two reasons only. They do sell soap nuts. That's one. There probably is a very cool person named Maggie somewhere that actually DID care about us and our environment. That's TWO - and that one is for her alone. Beyond that - ZIP!
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Maggie's Soap Nuts. (1 Kilo, 200-400+ Loads) 100% Natural Laundry Soap. Grows on TreesTM. Very Best Quality. America's Premier Supplier. Wild Harvested Processed with NO Chemicals or Preservatives.Product Description: Maggie's Soap Nuts are the first truly natural cleaner - the only laundry soap that grows on trees! Truly effective, 100% natural and safe for your most sensitive skin. Soap Nuts are the dried fruit of the Soapberry tree. They contain saponin, a natural cleaner used for thousands of years to clean clothes, proven effective in Chinese and Ayurvedic traditions. Tested by humans on humans for at least 5000 years. Simply put 5 Soap Nuts into the included cotton sack and drop it in your laundry. Reuse up to 5 times. Your clothes come out clean, vibrant, and soft. Replace your laboratory detergents and softeners with the soap made from Nature by Nature. Your clothes, your skin, your family, and your planet will thank you. Ingredients: dried fruit of the Soapberry tree. Also contains: one cotton wash sack and full instructions for washing 200 to 400 loads of laundry.
Buy cheap Maggie's Soap Nuts. (1 Kilo, 200-400+ Loads) 100% Natural Laundry Soap. Grows on TreesTM. Very Best Quality. America's Premier Supplier. Wild Harvested Processed with NO Chemicals or Preservatives. now
We bought this big box of detergent, trying to save some money. The product cleans clothes just fine, but my major problem with it was that the detergent consistently did not dissolve properly in the wash. I tried altering how much I put in vs the water level used, but nothing helped. 8 times out of 10 I would pull out my laundry to find detergent residue on my "clean" clothes and would have to run the load again through a rinse cycle losing time and money. What a waste!
